• Happiness Engineer position is now open!

    What is a Happiness Engineer?

    In short, we are the Support team for Automattic products; mostly on WordPress.com, WooCommerce.com, and Jetpack.com. The purpose of Happiness Engineer is to support and deliver happiness to folks who are using Automattic’s products. We represent Automattic to our customers, and we are the voice of customers to Automattic.

    I’m interested. How do I apply?

    Awesome! To apply, you can check our official Work With Us page šŸ™‚ As for Happiness Engineer, the direct page is here.

    I’m not super good in website programming/developing/coding. Can I still apply?

    Believe it or not, it’s one of the top questions asked when I informed my family and friends about the job opening.

    The answer is: If you know how to code (basic knowledge in HTML or CSS,) that’s good. If you don’t know how, I suggest you to learn a bit about it. Even the basic knowledge on HTML and CSS is helpful šŸ™‚ I blogged a bit about HTML and CSS in Indonesian in case you want to take a peek.

    HTML and CSS, and any other coding languages that you can master, are skills that you can learn and improve as you progress and learn more. The most important aspect that you need to have is patience, eager to learn, and ability to read, like, a lot. You can check Automattic Creed and see how the company operates.

    I wrote my experience in applying to Automattic (in Indonesian):

    Feel free to reach out to me if you have any questions on how it feels to work as a Happiness Engineer in Automattic (I’ve been working as an HE for 1 year.) I can’t provide any “inside information” or committed on your application, but I can share my perspective about Happiness Engineer role and what I think about it šŸ™‚

    I’m setting this post as sticky for searchable purpose in case you folks are interested

  • Restricted Movements

    Hey! How are you friends doing? Things have been pretty weird and surreal due to the COVID-19 outbreak and all of us (I would say ā€œmostā€ since clearly some people don’t care about social distancing which could cause potential escalated cases, but heh, I’m too tired of getting angry) have been doing our best to take care of ourselves and others. More power to you and to us! We can do this!

    There is this meme that I really like about how we do our social distancing:

    And there’s even a passing analysis about that meme on NY Times related to how folks react to ā€œfight the virusā€-attitude.

    Anyway! So yeah, back on March 16, Malaysian government announced order for restricted movement. Not an actual lockdown lockdown, but we do have restricted access to public places and it’s expected for us to stay at home from March 18 to March 30/31. So… Lockdown-ish…?

    Schools and offices are closed during that time (except for some vital institutions or offices that need to open through this kind of times such as hospitals, security services, cleaning services, and some government offices) — for school closure, thankfully, this is during school break. However, some schools do open during the break for some extracurricular activities. Some schools also provide daycare functions for children with working parents/double incomes. Due to the Restricted Movements, those schools need to close.

    On March 18, things feel quite surreal. The picture above is Jalan Tun Razak (Tun Razak street), one of the main roads in Kuala Lumpur and I took the pic on 7 AM; when it’s expected to have traffic jam on daily basis — yet it’s really empty at that time. Not many people around either (usually the pedestrian walkways are pretty crowded with office workers and people living in the apartment building nearby.) Food trucks that usually operate during breakfast and lunch times are nowhere to be seen. I really hope the pakciks and makciks who operate the food trucks are okay, heathy, and in a good condition. Selling food is one of their main source of income, and they couldn’t do it due to the outbreak.

    Both my husband and I are working from home (a default condition on my side ?) along with the mini Godzillas whom we affectionately called as our children.

    That picture is not taken yesterday, but yeah, that’s the… Tidiest situation of our home when the kids are around and stuck at home for more than 2 hours.

    My super-not-parent-friendly suggestion when folks asked me how I cope with everything while kids at home are:

    ā€œI told my kids: Please don’t call me when I’m working except for these three conditions:

    • Somebody is dying
    • Somebody is bleeding
    • Something, or somebody, caught on fire

    Other than that, Netflix, Youtube Kids, and potato chips at your disposal.ā€

    Anyway, if this is your first experience in working from home/remote working, hello and welcome! Me myself is not an expert on this (I just started remote working a shy 1 year ago) so, yeah, we are in this together. Feel free to share or chat about your experiences! Did you find it enjoyable? Lonely? Stressful? Calming?

    If you want to read some tips or cool articles about remote working, you can check these links:

  • Wedang Jahe

    I have been having sinusitis infection for the past 3-4 days, and ā€œannoyedā€ would be an understatement. I really hate sinusitis because unlike common cold virus, it refuses to go after 3 days. Sure, sinusitis is not contagious. But in this kind of situation? Try to blow your nose without people looking at you with alarmed look.

    (Although the good side is, at least people will keep their distance from me so yay social distancing.)

    I decided to make myself a wedang jahe (ginger tea). I smashed a couple of big-sized old ginger, three stalk of lemongrass, a quarter cup of rock sugar, and two big chunks of palm sugar. I got myself a cup of hot wedang jahe and keep the rest in the fridge. It was pretty nice, though. You can taste the ginger’s heat on your throat.

    This has been a really trying and worrying moment. Stay healthy, all. We can go through this together. We can do this.

Nindya’s quick blurbs

  • Saw this site mentioned the other day on Slack: neocities.org.

    Scroll down and you will see ā€œFeatured Sitesā€. Never knew it brings back early 2000s, and it makes me so, so happy.

Latest snap