Category: Automattic
Everything about Automattic, the company that brings you WordPress, WordPress.com, Tumblr, WooCommerce, Jetpack, Akismet, Sensei, Simplenote, DayOne, PocketCast, and many more. Also, Remote Working Before It Was Cool™
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On WordPress and languages
Sometimes a user asked, or mentioned, that they found the translation of a string on their WordPress.com website using their preferred language is incorrect — and they want to know how to change it. I usually use this opportunity to encourage them to contribute. One thing that I notice on how folks doing business is…
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Image and website: Handling HEIC file format
This post will sound pretty technical-ish, but I just realized something about it and I wanted to write it here and hopefully it can give some insights or info with you folks. Soooo… Huh, I forgot exactly when, mid-2019, early-2019? I guess? Yeah, so during that time, we got some questions from folks on why…
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How to grow my blog or website? Water it daily and enough sunshine? Don’t feed it after midnight?
On WordPress.com Growth Summit, WordPress.com webinars, and building your website. As Coldplay said, “nobody said it was easy;” but rest assured, you will get there.
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On reporting and supporting
18 months in Automattic and working as part of Support team, I learned on how to improve my bug reporting. However, I soon found that it’s applicable on general communication — to ensure our message/question/inquiry/insight properly and clearly delivered and received.
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Happiness Engineer position is now open!
What is a Happiness Engineer? In short, we are the Support team for Automattic products; mostly on WordPress.com, WooCommerce.com, and Jetpack.com. The purpose of Happiness Engineer is to support and deliver happiness to folks who are using Automattic’s products. We represent Automattic to our customers, and we are the voice of customers to Automattic. I’m…
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Restricted Movements
Hey! How are you friends doing? Things have been pretty weird and surreal due to the COVID-19 outbreak and all of us (I would say “most” since clearly some people don’t care about social distancing which could cause potential escalated cases, but heh, I’m too tired of getting angry) have been doing our best to…
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The Cookie Jar Analogy (English version)
Many months ago, I wrote about Cookie Jar Analogy to explain the connection between domain name(s) and website in Indonesian. I wanted to continue with what domain mapping/connecting is and how it works; but I decided to re-start it with The Cookie Jar Analogy again in English. I hope it’s okay with you ? As…
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Before I Knew Everything
I’ll remember the days before I knew everything The Automattic Creed (part of it) In Automattic, we have creed — some kind of a promise, an oath, that we need to remember and love and live. The one above is actually my favorite. When I applied for Automattic, there was this question, “what do you…
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Grand Meetup 2019: Orlando, Florida
And when you finally finally meet the awesome people. When folks found out last week’s GM was my first GM, they usually ask, “so how is it so far? The GM?” “Overwhelmed — in both nuances. Before, it was only you, your laptop, and an external monitor. Next thing you know, on the GM, humans.…